Wag! Reports Third Quarter 2022 Financial Results

November 10, 2022

Delivers Record Revenue Growth and Significant Margin Improvement

Raises 2022 Full Year Guidance for both Revenue and Adjusted EBITDA

SAN FRANCISCO, Nov. 10, 2022 (GLOBE NEWSWIRE) --  Wag! Group Co. (the "Company” or “Wag!”; Nasdaq: PET), which strives to be the #1 platform for busy pet parents, offering on-demand access to 5-star pet care, pet insurance options, and expert pet advice, today reported results for its third quarter, which ended on September 30, 2022.

“Wag! generated record financial performance in the third quarter, which is a testament to the resiliency and diversification of our business model within the non-discretionary pet care industry. Our trusted platform is transforming the pet health and wellness space, as we simplify access to premium services for all pet owners,” said Garrett Smallwood, CEO and Chairman of Wag!.

“The healthy fundamentals underpinning our growth and platform expansion positions us well for Q4 and beyond. Given the underlying strength in our core business and the momentum we’re seeing in the wellness category, we are increasing our 2022 outlook for revenue and Adjusted EBITDA guidance. We will continue to be disciplined operators and remain hyper-focused on managing growth, margin, and profit, all working towards delivering long term shareholder value,” concluded Smallwood.

Third Quarter 2022 Highlights:

  • Revenue increased 161% to $15.4 million, compared to $5.9 million in the third quarter of 2021.
  • Net loss of $(40.9) million, inclusive of one-time transaction costs of $39.5 million, compared to net income of $1.6 million in the third quarter of 2021, inclusive of one-time PPP loan forgiveness. Net loss excluding these one-time items improved to $(1.4) million, compared to $(1.9) million in the third quarter of 2021.
  • Adjusted EBITDA improved to $(0.5) million, compared to $(2.6) million in the third quarter 2021.
  • Gross Bookings increased 85% to $25.3 million, compared to $13.7 million in the third quarter of 2021.

Recent Business Highlights:

  • Increased active Pet Parent Wag! Premium penetration to 53% in the third quarter of 2022, which surpassed the 50% long-term target we set at the launch of the program.
  • Reached a total of 473,000 Platform Participants in Q3’22, an increase of 22% from Q2'22.
  • Released Wag! Neighborhood Network in November 2022, which enables Pet Parents to not only filter across more than 21 unique specialties but also discover a great local Pet Caregiver right in their neighborhood. Demonstrates commitment to the strategy element of accelerating growth in existing markets through a best in class experience.
  • Launched 30 minute drop-ins nationwide. We now have a full suite of 20-, 30-, and 60- minute drop-ins to complement our walking products. These drop-ins are particularly popular with puppies, older dogs, cats, and during days of inclement weather.
  • Launched partnership with Babylist, the leading vertical marketplace and commerce destination for expectant parents, to better the experience for pets and their expectant families.
  • Innovated the Pet Caregiver and Pet Parent experience — including launching the Premium Benefits Center to offer exclusive discounts on pet care products, debuting multi-day rebooking functionality, and improving the browse and book experience.
  • Closed acquisition of Furmacy, Inc. in October 2022.

Full-Year 2022 Guidance

Wag! is raising its guidance for the year ending December 31, 2022, as previously presented in its Second Quarter 2022 Earnings Release and Investor Presentation available at investors.wag.co/news-events/overview:

For the full-year of 2022, we now expect:

  • Revenue in the range of $51 million to $52 million, a 7% improvement versus our prior forecast at the midpoint of the range.
  • Adjusted EBITDA loss in the range of $5 million to $6 million, a 39% improvement versus our prior forecast at the midpoint of the range.

Our financial guidance includes the following assumptions:

  • A continued trend in return-to-office, as measured by the Kastle back-to-work barometer.
  • A normalized travel season.
  • Continued acceleration in wellness and stickiness in Wag! Premium as a result of marketing efficiency.

Wag’s Third Quarter Results Conference Call

Wag! will host a conference call and live webcast today, November 10, 2022, at 4:30 p.m. ET to discuss financial results. To access the live conference call, please pre-register here. Registrants will receive a confirmation with dial-in instructions. A live webcast of the call can be accessed by using this link. Following the live call, an archived webcast of the conference will be available on the investor relations page of the Company’s website at investors.wag.co/.

Wag! also provides announcements regarding financial performance and other matters, including SEC filings, investor events, press and earnings releases, on our investor relations website (investors.wag.co/), and/or social media outlets, as a means of disclosing material information and complying with disclosure obligations under Regulation FD. The list of social media channels that Wag! uses may be updated on the investor relations website from time to time. In addition, you may automatically receive email alerts and other information about Wag! when you enroll your email address by visiting the “Email Alerts” section at (investors.wag.co/ir-resources/email-alerts).

About Wag! – Wag.co

Wag! strives to be the #1 platform for busy pet parents, offering access to 5-star dog walking, pet sitting, expert pet advice, wellness plans, and one-on-one training from Wag!’s community of 400,000 local pet caregivers nationwide, in addition to pet insurance options from the leading pet insurance companies. Making pet parents happy is what Wag! does best. With safety and wellness at the forefront, Wag! has a trusted record of experience with more than 12 million pet care services completed by pet caregivers on the Wag! Platform, across 5,300 cities and 50 states, with pet parents rating 96% of services as 5-star. Wag! also operates Petted.com, the nation's largest pet insurance comparison marketplace, Furmacy.com, a local pharmacy which supports busy veterinary clinics, and the Wag! Pet Caregiver App, which empowers pet caregivers to care for pets in their neighborhood and earn real money. For more information, visit wag.co.

Non-GAAP Financial Measures and Other Operating Metrics

Adjusted EBITDA is a non-GAAP financial measure defined as net income (loss) adjusted for (benefit from) income taxes, interest income (expense), depreciation and amortization, transaction costs and stock-based compensation expense. Additionally, we exclude the impact certain non-recurring items which are not indicative of our operating performance, including but not limited to, business combination transaction costs and PPP Loan Forgiveness. Adjusted EBITDA provides a basis for comparison of our business operations between current, past, and future periods by excluding items from net income (loss) that we do not believe are indicative of our core operating performance.

Gross bookings is a non-GAAP financial measure defined as the total dollar value of a transaction booked via the platform for pet and wellness services, in each case without any adjustment for discounts or refunds, Pet Caregiver earnings and Pet Parent incentives. Bookings are an indication of the scale of our current platform, which ultimately impacts revenue.

Take rate is a non-GAAP financial measure calculated as revenue divided by gross bookings. Take Rate is an indication of marketplace economics, and is impacted by product offerings with different margin structures. We use take rate to identify key revenue drivers in our marketplace.

Platform Participant is a non-GAAP financial measure defined as a Pet Parent or Pet Caregiver who transacted on the Wag! platform for a service in the quarter. Services include dog walking, sitting, boarding, drop-ins, training, premium telehealth services, wellness plans, and pet insurance plan comparison.

Forward-Looking Statements

This press release contains certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Some of the forward-looking statements can be identified by the use of forward-looking words. Statements that are not historical in nature, including the words “anticipate,” “expect,” “suggests,” “plan,” “believe,” “intend,” “estimates,” “targets,” “projects,” “should,” “could,” “would,” “may,” “will,” “forecast” and other similar expressions are intended to identify forward-looking statements. These statements include those related to the Company’s ability to further develop and advance its pet service offerings and achieve scale; ability to attract personnel; market opportunity, anticipated growth, and future financial performance, including management’s financial outlook for the future. Forward-looking statements are predictions, projections and other statements about future events that are based on current expectations and assumptions and, as a result, are subject to risks and uncertainties. Many factors could cause actual future events to differ materially from the forward-looking statements in this press release, including but not limited to: management’s financial outlook for the future; market adoption of the Company’s pet service offerings and solutions; the ability of the Company to protect its intellectual property; changes in the competitive industries in which the Company operates; changes in laws and regulations affecting the Company’s business; the Company’s ability to implement its business plans, forecasts and other expectations, and identify and realize additional partnerships and opportunities; and the risk of downturns in the market and the technology industry. The foregoing list of factors is not exhaustive. You should carefully consider the foregoing factors and the other risks and uncertainties described in the “Risk Factors” section of the Company’s Registration Statement on Form S-1 filed on September 14, 2022, as amended on October 31, 2022, and other documents filed, or to be filed, by the Company from time to time with the Securities and Exchange Commission, including our Quarterly Report on Form 10-Q for the quarter ended September 30, 2022. These filings identify and address other important risks and uncertainties that could cause actual events and results to differ materially from those contained in the forward-looking statements. Forward-looking statements speak only as of the date they are made. Readers are cautioned not to put undue reliance on forward-looking statements, and the Company assumes no obligation and does not intend to update or revise these forward-looking statements, whether as a result of new information, future events, or otherwise. The Company does not give any assurance that it will achieve its expectations.

Contacts Media:

Wag!: Media@wagwalking.com 

Investor Relations:

Wag!: IR@wagwalking.com 

ICR for Wag!: WagIR@icrinc.com 

Financial Statements and Adjusted Reconciliations

Wag! Group Co.
(f/k/a CHW Acquisition Corporation)
Condensed Consolidated Balance Sheets
(in thousands, except for share amounts and per share data)
  September 30,
  December 31,
Current assets:      
Cash and cash equivalents $ 28,024     $ 2,845  
Restricted cash   24,719        
Short-term investments available for sale         2,554  
Accounts receivable, net   6,336       2,638  
Prepaid expenses and other current assets   3,554       3,043  
Deferred offering costs         930  
Total current assets $ 62,633     $ 12,010  
Property and equipment, net   67       90  
Operating lease, right of use assets, net   263        
Intangible assets, net   2,517       2,888  
Goodwill   1,427       1,427  
Other assets   78       47  
Total assets $ 66,985     $ 16,462  
Liabilities, mezzanine equity and stockholders’ equity      
Current liabilities:      
Accounts payable $ 4,961     $ 2,299  
Accrued expenses and other current liabilities   5,556       4,601  
Deferred revenue   2,186       1,888  
Deferred purchase consideration – current portion   750       750  
Operating lease liabilities   313        
Notes Payable – current portion   1,169       442  
Forward share purchase agreements derivative liability   19,668        
Total current liabilities   34,603       9,980  
Loan – non-current portion, net of debt discount of $7.8 million   24,494       1,200  
Deferred purchase consideration – non-current portion   651       1,130  
Total liabilities $ 59,748     $ 12,310  
Commitments and contingencies (Note 8)      
Mezzanine equity:      
Redeemable convertible preferred stock par value $0.0001, 1,000,000
shares and 24,545,386 shares authorized and nil and 23,858,824 shares
issued and outstanding as of September 30, 2022 and December 31, 2021,
respectively; aggregate liquidation preference of $67,417 as of
December 31, 2021
Total mezzanine equity $     $ 110,265  
Stockholders’ deficit:      
Common stock, $0.0001 par value, 110,000,000 and 43,763,126 shares
authorized, 38,095,337 and 6,121,253 outstanding at September 30, 2022
and December 31, 2021, respectively
$ 4     $ 1  
Additional paid-in capital   161,454       3,736  
Accumulated deficit   (154,221 )     (109,850 )
Total stockholders’ equity (deficit)   7,237       (106,113 )
Total liabilities, mezzanine equity and stockholders’ deficit $ 66,985     $ 16,462  



Wag! Group Co.
(f/k/a CHW Acquisition Corporation)
Condensed Consolidated Statements of Operations
    Three Months Ended
September 30,
  Nine Months Ended
September 30,
      2022       2021     2022       2021  
Revenues   $ 15,379     $ 5,880   $ 37,829     $ 12,036  
Costs and expenses:                
Cost of revenues (exclusive of depreciation and amortization shown separately below)     1,021       861     3,027       1,934  
Platform operations and support     5,641       2,508     11,035       7,768  
Sales and marketing     11,290       3,151     24,656       4,991  
General and administrative     23,781       1,972     28,546       4,968  
Depreciation and amortization     134       122     431       232  
Total costs and expenses     41,867       8,614     67,695       19,893  
Change in fair value of derivative liability     (13,708 )         (13,708 )      
Gain on forgiveness of PPP loan           3,482           3,482  
Interest (expense) income, net     (735 )     9     (784 )     (5 )
Income (loss) before income taxes     (40,931 )     757     (44,358 )     (4,380 )
Income tax benefit (expense)           797     (13 )     793  
Net income (loss)   $ (40,931 )   $ 1,554   $ (44,371 )   $ (3,587 )
Net earnings (loss) per share                
Basic   $ (1.67 )   $ 0.26   $ (3.60 )   $ (0.64 )
Diluted   $ (1.67 )   $ 0.04   $ (3.60 )   $ (0.64 )
Weighted average common shares outstanding (basic)     24,534,325       5,885,755     12,322,230       5,616,077  
Weighted average common shares outstanding and dilutive potential common shares (diluted)     24,534,325       37,473,059     12,322,230       5,616,077  


Wag! Group Co.
(f/k/a CHW Acquisition Corporation)
Unaudited Condensed Consolidated Statement of Cash Flows
(in thousands)
    Nine Months Ended September 30,
      2022       2021  
Cash flows from operating activities        
Net loss   $ (44,371 )   $ (3,587 )
Adjustments to reconcile net loss to net cash used in operating activities:        
Stock-based compensation     24,016       182  
Loss on disposal of property and equipment           14  
Gain on PPP loan forgiveness           (3,482 )
Amortization (accretion) from investments and financing arrangements     141        
Provision for deferred taxes           (792 )
Depreciation and amortization     431       232  
Issuance of Community Shares to Pet Caregivers     1,971        
Noncash interest – deferred purchase consideration     83        
Noncash change in fair value of derivatives     13,708        
Changes in operating assets and liabilities:        
Accounts receivable     (3,698 )     (1,866 )
Prepaid expenses and other current assets     (512 )     (687 )
Other assets           879  
Accounts payable     2,662       (233 )
Operating lease liabilities     19        
Accrued expenses and other current liabilities     1,674       (897 )
Deferred revenue     298       35  
Other non-current liabilities           (148 )
Net cash used in operating activities     (3,578 )     (10,350 )
Cash flows from investing activities        
Purchases of short-term investments           (15,618 )
Proceeds from sale and maturity of short-term investments     2,550       22,083  
Payment of deferred purchase consideration     (562 )     (1,509 )
Purchase of property and equipment     (36 )      
Net cash provided by investing activities     1,952       4,956  
Cash flows from financing activities        
Proceeds from exercises of stock options           2  
Payments on PPP loan     (331 )      
Proceeds from Blue Torch Financing Agreement     29,445        
Proceeds from the issuance of Series P preferred stock, net of issuance costs     10,925        
Proceeds from Business Combination with CHW, net of transaction costs     11,485        
Net cash provided by financing activities     51,524       2  
Net change in cash, cash equivalents, and restricted cash     49,898       (5,392 )
Cash, cash equivalents and restricted cash at beginning of period     2,845       7,065  
Cash, cash equivalents and restricted cash at end of period   $ 52,743     $ 1,673  
Supplemental disclosures of cash flow information:        
Cash paid during the year for interest     (784 )      
Cash paid during the year for income taxes     14        
Shares issued upon acquisition           166  
Non-cash financing transactions:        
Forward share purchase agreements     5,242        
Conversion of preferred shares to common stock     (121,188 )      


Wag! Group Co.
(f/k/a CHW Acquisition Corporation)
Adjusted EBITDAReconciliation
(in thousands)
  Three Months Ended
September 30,
  Nine Months Ended
September 30,
    2022       2021       2022       2021  
Revenues $ 15,379     $ 5,880     $ 37,829     $ 12,036  
Adjusted EBITDA reconciliation:                              
Net Income (loss)   (40,931 )     1,554       (44,371 )     (3,587 )
Add (deduct):              
Interest expense (income)   735       (9 )     784       5  
Depreciation and amortization   134       122       431       232  
Share based compensation [1]   23,922       60       24,016       182  
Issuance of Community Shares to Pet Caregivers [2]   1,971             1,971        
Change in fair value of derivatives [3]   13,708             13,708        
Gain on forgiveness of PPP loan         (3,482 )           (3,482 )
Tax expense (benefit)         (797 )     13       (793 )
Adjusted EBITDA $ (461 )   $ (2,552 )   $ (3,448 )   $ (7,443 )

[1] Includes stock-based compensation expense in 2022 incurred in connection with the Business Combination of $23.9 million. Of the $23.9 million, $2.8 million is included in Platform operations and support, $2.1 million in Sales and marketing, and $19.0 million in General and administrative expenses on the condensed consolidated statement of operations.
[2] Of this amount, $1.8 million is included General and administrative expenses and the remainder as contra revenue on the condensed consolidated statement of operations.
[3] Relates to the changes in the fair value of Forward Purchase Agreements that were entered into prior to the closing of the Business Combination and is included in Change in fair value of derivative liability on the condensed consolidated statement of operations.
[4] Excluding the impacts noted in [1] and [2] above, Platform and Operations Expense is approximately 18% of revenues, Sales and marketing approximately 59%, and General and administrative approximately 19% for the three months ended September 2022.

Wag! Group Co.
(f/k/a CHW Acquisition Corporation)
Non-GAAP Measures and Key Performance Indicators
($ in thousands, except percentages)
  Three Months Ended
September 30,
  Nine Months Ended
September 30,
    2022       2021       2022       2021  
U.S. GAAP Measures:              
Revenues $ 15,379     $ 5,880     $ 37,829     $ 12,036  
Net income (loss) $ (40,931 )   $ 1,554     $ (44,371 )   $ (3,587 )
Net income (loss) %   (266.1 )%     26.4 %     (117.3 )%     (29.8 )%
Net cash flows used in operating activities $ 568     $ (2,927 )   $ (3,578 )   $ (10,350 )
Key Performance Indicators and non-GAAP measures:              
Adjusted EBITDA $ (461 )   $ (2,552 )   $ (3,448 )   $ (7,443 )
Adjusted EBITDA Margin   (3.0 )%     (43.4 )%     (9.1 )%     (61.8 )%
Bookings $ 25,328     $ 13,688     $ 64,804     $ 30,764  
Take Rate   61 %     43 %     58 %     39 %

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